From the E.A.P. web site:

The EAP provides access to short-term counselling away from the workplace, where your problems can be resolved in an environment of understanding and strict privacy. It provides confidential, professional consultation and assistance for you and your family around the following problems:

FGI is the company that administers and runs the confidential counselling and information services for the EAP.  

Access Information:

The Employee Assistance Program website requires you to enter a username and password to access it. They are not person specific, they are specific to the employer. The reason for this is so the EAP can gear the information on that part of the website to a particular employee group. The username for STBU members is tdsb and the password is tdsb101. The website address is http://www.fgiworldmembers.com.